TERRA DONA
RETURNS POLICY
Customer satisfaction is very important to Terra Dona Skincare, so we strive to fulfill every order to the best of our ability. Products are handmade to order, meticulously crafted to meet our high standards of quality. We back our products up 100% and make every effort to ensure that the products are well-crafted, carefully packaged, and shipped quickly to guarantee your satisfaction
However, if for any reason you are not satisfied with our products, it’s not a problem. We will gladly accept returns for a full refund or store credit in the paid value of the product within 15 days after you have received the product (i.e. when the product arrives at the shipping address designated by you). Once we receive the returned item, you will be refunded or issued a store credit accordingly.
(Shipping charges to return products will be the responsibility of the customer.)
RETURNS POLICY
Customer satisfaction is very important to Terra Dona Skincare, so we strive to fulfill every order to the best of our ability. Products are handmade to order, meticulously crafted to meet our high standards of quality. We back our products up 100% and make every effort to ensure that the products are well-crafted, carefully packaged, and shipped quickly to guarantee your satisfaction
However, if for any reason you are not satisfied with our products, it’s not a problem. We will gladly accept returns for a full refund or store credit in the paid value of the product within 15 days after you have received the product (i.e. when the product arrives at the shipping address designated by you). Once we receive the returned item, you will be refunded or issued a store credit accordingly.
(Shipping charges to return products will be the responsibility of the customer.)